Type Printer in Windows Start Search box > Click Printers & Scanners > On Right side, Click Add a printer or scanner > If Windows detects your printer, it will be listed > Select the printer and follow on screen directions to set it up (In case of Wifi printer, your computer should also be logged into Wifi network) Go to the Printer manufacturer’s website and search for the latest Windows 10 drivers > Reinstall the Printer driver > Reboot the computer Type Printer in Windows Search box > Click Printers & Scanners > Scroll down and click Print server properties under Related settings > Under Driver tab, look for your printer > Select it and click Remove button at the bottom Type Printer in Windows Search box > Printers & Scanners > Select your printer > Remove device Uninstall and reinstall the Printer (Credit to Andre Da Costa, MVP for providing steps)Ĭlick on Windows Key+X > Apps and Features > Scroll down and click Programs and Features > Select your printer > Select Uninstall Download it, launch it and follow the onscreen directions to locate problems and fix themĭownload printer driver from printer manufacturer's website and reinstall.ģ.

HP provides a tool for HP printers to troubleshoot - HP Print and Scan Doctor. Type Troubleshoot in Windows Start Search box > Click Troubleshoot > On the right side, Click Printer > Run the troubleshooter Run troubleshooter provided by Windows OS In case of Wireless printer, Switch it ON and connect it to the Wifi network.ġ.

Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Before proceeding with the troubleshooting steps, Connect your Printer to the computer and Switch it ON.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove 'HP Support Solutions Framework' through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.

This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

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